130 Pond Branch Road
Lexington, SC 29073
(803) 894-3071
Email: tonysrv@pbtcomm.net
Website: www.tonysrv.com

Shortly after arriving in the Columbia area, I noticed water dripping from several places under the RV. I asked around the park and was told Tony's RV Service was the best in the area. Being a solo woman RVer and certainly not a techie type, I've been taken advantage of by an RV service before. So I also did some research on the RV.Net forum and saw that good opinion confirmed. I then checked on RV Service Reviews. Here's my experience in dealing with the folks there.

When I first called, I spoke to Cory and was disappointed to learn that they were completely booked for the next 1-2 months. But Cory did not simply dismiss me and his caring came through in his voice, his attitude and his promise to check with the owner, Aaron, to see if there was something they could do for me. Aaron called back shortly saying he would send someone out after hours to at least check it out and see if it could be fixed onsite as he was concerned that the moisture might be damaging something inside. Wow!

George came out and discovered that a part for the water heater bypass winterizing system was cracked. This was something that had happened before in 2002, so rather than spend another $300 for another plastic part temporary fix, I decided to just have him remove the part and replumb it.

Later, during a heavy rainy spell, I saw there was water coming in by the passenger window and also by the shower skylight dome. Again, despite being backlogged with work, Aaron came through and sent George back out to get me de-leaked by re-caulking all around.

Next, after getting a new battery, it again went dead within a week of being parked. Aaron said this was something that needed to be checked out at the shop and worked me in. Shortly after walking in the coach, Aaron walked over to the "Panel Dim" lever and turned it down. He told me since that left the dome light on, that alone could drain the battery in a couple of days. Since I never drive at night, I've never paid much attention to that switch, but then I realized that I could have done that when I was dusting the dash area! Since that little dome light is dim even with the highest setting and is beneath the TV, I never even noticed it was constantly on. We both agreed the chances of getting two bad batteries in a row were pretty slim, but he wanted to check the draw and the alternator and figure out why the auxillary switch didn't do what it was supposed to do in such a case. Turns out the battery solenoid/ isolator was bad. With that replaced, my engine and house batteries would now be charging when I was hooked up to shore power - and my "MOM" switch would now work!

While I was waiting, I got to talking with a couple other customers who swore by their service and said they would never take their RV repairs anywhere else. I also looked over a bulging notebook full of "thank-you's" and testimonials from happy customers.

Tony Langenburg started the family owned business in 1984. His son, Aaron, now owns and runs the business and obviously cares about continuing the family legacy of great service. Looking at a featured article about them in the newest (February 2007) issue of RV Pro magazine, I could see that they were recognized by their industry as well.

A comment from one of their repair peers: